Legal
Privacy policy
How ShadowDeck™ collects, uses and protects your personal information.
Last updated: October 2026
Our commitment
ShadowDeck™ collects and handles personal information in line with the Privacy Act 2020. This policy explains what we collect, why we collect it and how you can access or correct it.
Information we collect
We collect information you give us when you make an enquiry, request a quote, register as a trade partner or contact us. This can include your name, business name, phone number, email address, region and project details.
Our website may also collect basic usage data such as pages visited and device type.
How we use it
We use your information to respond to enquiries, prepare quotes, supply products, connect you with an installer in your region, provide training and support, and improve our website.
Sharing your information
If you ask us to find an installer, we may pass your contact and project details to a ShadowDeck™ trade partner in your region. We do not sell your personal information. We may share it with service providers who help us run our business, or where required by law.
Storage and security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. We keep it only for as long as we need it.
Cookies
Our website may use cookies to remember your preferences and understand how the site is used. You can turn cookies off in your browser settings.
Access and correction
You can ask to see the personal information we hold about you and ask us to correct it. Contact us using the details below.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact us
Email or call 0800 742 369.